What Our Clients Say
“clear and concise”
“Kieran Smith has been excellent throughout – clear and concise with his communications and quick to follow up any queries I have had”
“hugely exceeded my expectations”
“Tim Lucas hugely exceeded my expectations. Tim was extremely helpful, kind, professional, and made sure I was crystal clear on everything as he has helped me navigate unfamiliar legal territory.”
“very clear in explaining the complexities”
“Our expectations were exceeded in the of working with Joyce Cooper. In particular she was very responsive, very clear in explaining the complexities of the lease extension process and efficient.”
“painless and simple”
“Matthew has exceed my expectations. He was on the ball and explained anything I wasn’t sure of in a timely manner. He made it a painless and simple process on my behalf.”
“professional, patient”
“Keegan Williamson was exceptional. The buyers and their solicitors were quite challenging, and he was professional, patient, and persevered to move the sale to completion.”
“very proactive”
“Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.”
“the level of service has been incredible”
“I cannot speak more highly of Bradley. He most definitely exceeded my expectations. The level of service has been incredible and I have felt very taken care of during this stressful time.”
“responsive and timely”
“Sian was excellent – responsive / timely / clear in her messaging”
“absolutely excellent”
“Helen has absolutely excellent. She always responds very promptly, is very easy to deal with and clearly very knowledgeable.”
“consistently outstanding”
“I’ve used Bolt Burdon on a number of occasions. I’ve rung your offices for advice and initial consultations and the firm is consistently outstanding. In this particular matter, Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.
The thing Bolt Burdon can do is just keep doing what you’re doing and maintain these high service levels.”
“beyond my wildest dreams”
“What you have so far achieved is ‘beyond my wildest dreams'”
“a pleasure to deal with throughout the process”
“What a brilliant job Melanie has done for me. She has been unbelievably helpful and worked tirelessly to complete my purchase in extremely tight timescales – and just generally been a pleasure to deal with throughout the process.”
