What Our Clients Say
“very proactive”
“Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.”
“Calm and supportive throughout”
“Ella was calm and very supportive throughout. She was very easy to communicate with, making easy to understand any legal matters and always answered our queries speedily. We are most grateful to our neighbour for recommending her and would be delighted to recommend her to others.”
“excellent service ”
“I had excellent service from Ella and her team throughout and appreciated her advice, and in particular in keeping me out of some of the rather unnecessary too-ing and fro-ing that went on in this case right until the end.”
“completely reliable”
“Ella was completely reliable, prompt, friendly and her approachable manner coupled with a sense of her capability and professionalism were outstanding and gave me, every confidence that instructing Bolt Burdon on behalf of my family was totally the right thing to do”
“excellent throughout”
“Ella, Kaisha and the whole Bolt Burdon team were truly excellent. We were extremely impressed with their diligence and efficiency. We would never have gotten here without their guidance, counsel and composure. Excellent throughout, we can’t thank the team enough for their tireless efforts.”
“consistently outstanding”
“I’ve used Bolt Burdon on a number of occasions. I’ve rung your offices for advice and initial consultations and the firm is consistently outstanding. In this particular matter, Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.
The thing Bolt Burdon can do is just keep doing what you’re doing and maintain these high service levels.”
“Ella has exceeded my expectations”
“Ella has exceeded my expectations – as always. I trust her implicitly. She is friendly, approachable, prompt and always helpful”
